What to Do If You Do Not Receive a Confirmation Email After Payment

If your payment is successful but you have not received your TEERA.AI confirmation email with login credentials, please follow these steps.

What to Do If You Do Not Receive a Confirmation Email After Payment

  1. Step 1: Check All Email Folders

    Check your Inbox, Spam/Junk, and Promotions/Updates folders for an email from TEERA.AI.

    If found, mark it as Not Spam to ensure future emails arrive properly.

    Step 1 – check email folders

  2. Step 2: Verify the Email Address Used During Payment

    Ensure that the email address entered during registration or payment is correct.

    A spelling error may prevent the confirmation email from being delivered.

    Step 2 – verify email used during payment

  3. Step 3: Confirm Transaction Status With Your Bank/Payment App

    Check your bank or payment provider to verify whether the transaction is showing as Successful, Processing, or Failed.

    If payment is still pending, the confirmation email may be delayed.

  4. Step 4: Wait Up to 15 Minutes (In Some Cases)

    In rare cases, email delivery may be delayed due to network congestion or mail server processing. Waiting a short period (up to 15 minutes) may resolve the issue.

  5. Step 5: Contact TEERA.AI Support Team

    If you still haven’t received your confirmation email, contact our support team and provide the following for faster assistance:

    • Full Name
    • Email Used During Payment
    • Payment Reference or Screenshot (optional but helpful)

    📧 support@teera.ai

    Our team will verify your payment and reissue your confirmation and login credentials.

    TEERA.AI support team verifying payment