Late payments slow down growth, disrupt cash flow and create unnecessary stress for business owners. The Automated Payment Email Follow-Up feature ensures every client receives the right reminder at the right time, without your team chasing them manually.

Powered by intelligent scheduling, personalised messaging and real-time updates, this system helps Malaysian businesses stay organised, professional and consistent with their collections. With TEERA.AI, every reminder becomes timely, structured and almost impossible for clients to ignore.

Never Miss a Payment, Follow-Up or Opportunity

The automated follow-up engine sends invoice reminders, due-date alerts, post-due escalations and SOA summaries so you can maintain healthy cash flow without constant supervision.

Whether you manage 10 invoices or 10,000, TEERA.AI keeps every follow-up automated, accurate and fully tracked for accountability.

With this feature, you can:

Reduce late payments without manual effort
Improve client response time and clarity
Maintain professional, consistent communication
Strengthen cash flow stability month after month
Free your finance team from repetitive reminder tasks

1. Automated Invoice Reminders

Send reminders exactly when you want them. Configure pre-due timelines such as 7 days, 3 days, 1 day, or your own custom sequence—and let the system deliver every email automatically.

The system ensures:

Zero forgotten or overlooked invoices
Consistent, professional follow-up for every client
Clear and polite reminders sent at the perfect time

This creates a smooth, predictable collections experience for both your team and your customers.

2. Due-Date Alerts & Auto-SOA Delivery

On the day payment is due, the system sends an automatic email that gives clients complete transparency on what they owe and how to pay.

Each due-date reminder can include:

A clear, time-sensitive payment reminder
The latest Statement of Account (SOA)
Outstanding balance with available payment options

Clients get full clarity, removing excuses like “I didn’t receive the invoice” or “I didn’t know the amount.” With TEERA.AI, due-date communication becomes precise, structured and hard to ignore.

3. Post-Due Date Escalations

If payment still has not been received after the due date, the system continues following up at the frequency you define (every few days, weekly and so on).

These automated follow-ups can include:

Gentle reminders that payment is overdue
Late payment surcharges or penalty notices
Updated credit terms or restrictions
Friendly but firm escalation messages

This keeps clients accountable while preserving a professional tone and a clear communication trail.

Why Malaysian Businesses Rely on Automated Follow-Ups

Consistent reminders lead to faster payments and healthier financial cycles—without confrontation and without extra workload for your team.

Businesses gain:

Faster collections without awkward manual chasing
Smoother month-end closing and reporting
Better visibility on outstanding invoices and ageing
Automated SOA delivery for accurate, up-to-date balances
A more organised, predictable and stable cash flow

Whether you run an SME, accounting firm or service-based business, TEERA.AI ensures every client receives timely reminders that reduce disputes, delays and miscommunication.

Stay Consistent. Stay Professional. Get Paid Faster.

Eliminate the stress and awkwardness of manual payment chasing. Let TEERA.AI streamline communication, automate reminders and keep your collections process running in the background while you focus on growth.

Stay consistent, stay professional and get paid faster—with Automated Payment Email Follow-Ups built into TEERA.AI.

Start Free Demo Read FAQs

FAQs — Automated Payment Email Follow-Ups

1) How does automated follow-up help with faster collections?

The system sends structured reminders, SOAs and post-due notices without delay, keeping clients informed and accountable. This consistency leads to faster, more predictable payments and fewer forgotten invoices.

2) Can I customise the tone and wording of follow-up emails?

Yes. You can personalise message templates, apply your brand voice, include specific payment instructions and adjust tone depending on whether the reminder is pre-due, due or overdue.

3) Does the system stop sending reminders once payment is made?

Absolutely. Once an invoice is marked as paid, all scheduled reminders linked to that document automatically stop, so clients never receive unnecessary or duplicated emails.

4) Can I schedule different reminders for different clients?

Yes. You can assign unique reminder sequences to specific customers, industries or invoice categories, giving you full control over how often and how firmly each group is followed up.

5) Does the feature support automated SOA updates?

Yes. Every due-date and overdue reminder can include the latest Statement of Account (SOA), ensuring clients always see the most accurate, up-to-date outstanding balance before making payment.